The Seniors Information Phone Line provides a one-stop-shop for inquiries about Edmonton-based supports and services for older adults.
ESCC provided support in establishing the Seniors Information Phone Line and continues to promote its use within the seniors sector, including examining the data collected to identify trends and unmet needs among older adults.
Accessing the service is simple! Dial 2-1-1 and press 2. From there, a friendly Community Resource Specialist will answer questions and provide information. Older adults who prefer to go online can access the Alberta 211 website, ab.211.ca
The service is always tracking requests so the network can identify emergent needs and priorities to better serve older Edmontonians.