News for Agency Staff 

Items on this page provide information and resources beneficial to those working in the senior-serving sector.

Sector Issues
Holiday Closures
Is your agency closed between Christmas and New Year’s? Help 211 provide accurate and timely referrals to callers by letting the 211 Community Resource Department know of your closure dates. Call 780-392-8722 or email
Christmas Day Meal Delivery
Do you have clients who will be alone on Christmas Day? Would they benefit from a volunteer visit and a free holiday turkey dinner that day? Edmonton Meals on Wheels invites Executive Directors and Outreach Workers to submit names of people to receive this service. Email by December 8 with your contact information and agency you represent plus confirm the client’s consent, name, address and phone number. Edmonton Meals on Wheels volunteers would be happy to visit and bring not only a healthy meal but Christmas cheer.
Let’s Retire Loneliness: Video about seniors isolation
The City of Edmonton Council Initiative on Urban Isolation and Mental Health has created a powerful video as part of the Hello How are you? campaign. The video focuses on isolation and loneliness among Edmonton’s older population and issues a call to action that we can retire loneliness by starting with a simple Hello, how are you?
Tax Clinic Program
CPA Alberta
Join with CPA Alberta in assisting low income Albertans to complete their annual personal tax returns by hosting a free tax clinic in 2017. Accountants in Alberta have been providing this free service for over 40 years. If your organization is interested in hosting a clinic, review the Community Partner Guide. Applications are due by December 15, 2016. The 2017 Tax Clinic program runs March 6 to April 14, 2017. For more information, contact Juanita Caovilla at 780-409-2569 or 1-800-232-9406, or via e-mail at
Edmonton’s seniors’ population has grown
The 2016 Edmonton Census results were recently released and show that the number of seniors in Edmonton is increasing. In 2016, Edmontonians age 55+ made up 26.7 per cent of Edmonton’s population compared to 24.4 per cent in 2014. On the Edmonton Census website you can access the complete 2016 Summary of Results; a comparison of census results from 2009, 2012, 2014 and 2016; and results by ward and by neighbourhood.